visitor services team member
$16 /hour, part time
extended employment dependent on the museum’s staffing needs, and overall individual performance.
dallas contemporary seeks a part-time visitor services (vs) team member. the individual is responsible for providing assistance + information to museum visitors and staff. visitor services team members report to + work closely with the learning / visitor services coordinator to improve all aspects of the museum visitor experience.
all members of the vs team are required to communicate knowledgeably + enthusiastically about the institution, its current exhibitions + programs while also providing support to other DC staff. a successful candidate will have exceptional customer service skills, be organized with a close attention to detail + a strong interest in contemporary art + art education. all visitor services team members must be able to positively represent the museum as well as engage with visitors + co-workers in a professional + cordial manner.
responsibilities
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provide exceptional customer service to visitors during visit check-in, museum way-finding, membership sales + retail shop inquiries + purchases
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engage with guests in the galleries, attending to visitor questions + concerns
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tend to all public areas in the museum to ensure cleanliness, safety, + security
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adhere to + implement all dallas contemporary policies + procedures
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support operations for the shop
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support the museum during after hours + special events
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perform other duties as assigned
experience / skills
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possess excellent organizational + communication skills (verbal, written + presentation)
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possess strong interpersonal + problem solving skills
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familiarity with computer systems + square retail point-of-sale systems
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must be able to kindly interact with the public for extended periods of time
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respectful + courteous team player with an outgoing personality
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must have flexible schedule to support evening and/or weekend events
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strong knowledge of + interest in contemporary art is preferred.
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experience in another museum or related field is strongly preferred
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spanish language abilities are desirable
how to apply: interested and qualified candidates should submit a resume and cover letter detailing your relevant background + skills, plus two reference contacts. email to [email protected], subject line: visitor services team member
dallas contemporary is an equal opportunity employer